Frequently Asked Questions
Common questions about used auto parts, warranties, shipping, payments, and returns at MST Recycling.
Can I get a used auto part in my vehicle's original color?
Possibly! We have over 25,000 parts in stock and approximately 250 vehicles on hand. There's a good chance we have the part you're looking for or can help locate it.
Many of our used auto parts are listed in our catalog, including color information. This helps our parts specialists quickly find a matching part. Give us a call and we'll be happy to help.
What warranty comes with my used auto part?
All parts are checked and tested. Most parts come with a standard 90-day replacement warranty. Engines and transmissions include a 6-month replacement warranty.
Please review our Warranty page or contact one of our customer service representatives for complete warranty details.
Why is MST Recycling listed in my phonebook if you're located in California?
MST Recycling is a nationwide and international source for Honda, Acura, truck, and SUV parts. Although we are located in California, we advertise throughout the United States and ship to all 50 states and many other countries.
If you need a part, our shipping staff will be happy to help arrange delivery to your location.
Do you ship to A.P.O. addresses or P.O. Boxes?
Unfortunately, we generally require a physical street address for shipping. UPS is our primary carrier and does not deliver to all P.O. Box or A.P.O. addresses.
U.S. Mail may be an option, but it does not provide the tracking services we require for our shipments. We also use multiple trucking companies for larger, heavier parts.
If you're unsure which shipping method is best for your order, please ask your sales representative.
How long does shipping take from Sacramento, California?
Approximately 90% of orders usually ship within 48 hours after an order is placed. These estimates do not include weekends or holidays.
Shipping and delivery estimates depend on parts availability, your destination, and the shipping method selected. Our team will provide estimated shipping and delivery information when you place your order.
For shipment information, visit UPS Tracking.
What forms of payment do you accept?
We accept the following payment methods:
- Cash
- Visa
- Mastercard
- American Express
- Discover
- Money orders
- PayPal
- Zelle
- Cashier's checks
Please note that we do not accept Western Union.
What is your used auto parts return policy?
All returns must be accompanied by a Return Authorization Number (RA#). To obtain an RA#, please call 855-635-7600.
Packages returned without an RA# may be refused and returned to the sender. Please review the following return conditions:
- No cash refunds.
- A 25% restocking charge applies to approved returns.
- No returns or deposit refunds on special-order parts or body cuts.
- No labor warranty or reimbursement.
- Warranty is void if parts are altered, disassembled, or overheated.
- Cores must be returned within 30 days or the core deposit may be forfeited.
- Engine and transmission cores must have all fluids drained or the core deposit may be forfeited.
- Any deposits received may be forfeited after 30 days.
- A $25.00 service charge applies to returned checks.
- All returns require a Return Authorization Number (RA#).
- Call 855-635-7600 to obtain your RA# before returning an item.
- Packages returned without an RA# may be refused and returned to you.
Helpful Auto Parts Links
Additional websites and resources for finding new and used auto parts.
UNeedAPart
New and used auto parts online.
Still Have Questions?
Need help finding used Honda, Acura, truck, or SUV parts? Contact the MST Recycling parts team.
Call 855-635-7600 for assistance with parts availability, orders, and shipping.